Privacy Policy
Last updated: 28/12/2024
Definitions and Interpretation
- Data: All information that you submit to MerchantPass via our website, mobile app, or other communication channels. This includes personal data as defined by applicable data protection laws.
- Cookies: Small text files placed on your device when you visit our website or use our services. Cookies help us improve your experience by remembering preferences and tracking usage.
- Data Protection Laws: Any applicable law relating to the processing of personal data, including but not limited to the General Data Protection Regulation (GDPR) and other relevant national laws.
- User or You: Any individual accessing or using MerchantPass services who is notemployed by MerchantPass or providing services on behalf of MerchantPass.
Scope of this Privacy Policy
This Privacy Policy applies to all data collected by MerchantPass in relation to your use of our website, app, or services. It outlines how we collect, use, store, and protect your data.
Data We Collect
We collect the following types of data:
- Data Provided by You:
- Personal information such as name, email address, phone number, payment details, and account preferences when you register for an account or contact us.
- Information submitted when redeeming offers or participating in surveys or promotions.
- Data Collected Automatically:.
- Technical information such as IP address, browser type, operating system, and device information.
- Usage data including pages visited, time spent on the website, and interactions with features.
- Cookies and Tracking Technologies:
- Cookies and similar technologies are used to enhance functionality, analyze traffic, and personalize content. See the "Cookies" section below for more details.
How We Use Your Data
MerchantPass uses your data for the following purposes:
- To provide and manage your membership and access to discounts and offers.
- To process payments securely.
- To communicate with you about updates, promotions, or changes to our services.
- To analyze usage patterns and improve our website, app, and user experience.
- To comply with legal obligations or resolve disputes.
Who We Share Your Data With
We may share your data with:
- Purpose of Data Use: Your personal data is used to:
- Service Providers: Third-party vendors such as payment processors or analytics providers who assist in delivering our services.
- Participating Businesses: When you redeem offers from third-party merchants through MerchantPass.
- Legal Authorities: If required by law or to protect our rights and interests.
Your data will never be sold to third parties for marketing purposes without your explicit consent.
Keeping Your Data Secure
MerchantPass takes reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once retention is no longer necessary, we securely delete or anonymize your data.
Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data where legally permissible.
- Restriction: Request limitations on how we process your data.
- Objection: Object to certain types of processing (e.g., marketing communications).
- Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, please contact us at privacy@merchantpass.co.
Cookies
MerchantPass uses cookies to enhance user experience. The types of cookies we use include:
- Strictly Necessary Cookie
- Required for core functionality such as logging in and secure transactions.
- Analytical/Performance Cookies:
- Help us analyze website traffic and improve functionality.
- Functionality Cookies
- Remember preferences like language settings or region-specific content.
- Targeting Cookies
- Track browsing behavior to show relevant advertisements.
Links to Other Website
Our website may contain links to third-party websites. This Privacy Policy applies only to MerchantPass services. We are not responsible for the privacy practices of external sites.
Changes in Business Ownership
If MerchantPass undergoes a business transition (e.g., merger or acquisition), user data may be transferred as part of the transaction. You will be notified if such changes occur.
Changes to This Privacy Policy
MerchantPass reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated "Effective Date." Continued use of our services after changes are made constitutes acceptance of the revised policy.